Procore Project Administrator

Position Summary

The Procore Project Administrator is an enterprise-level, senior individual-contributor role. You will manage the daily administration, configuration, and governance of Pike's Procore platform across the fixed-price project portfolio.

This role partners with the PMO, Operations, and IT to ensure every fixed-price project is set up correctly, consistently governed, and supported from pre-construction through closeout. This is a hands‑on, process-driven role for someone who has administered Procore before and understands construction project management. This job is on-site in Charlotte, NC reporting to the Director of PMO.

• Responsible for Procore company and project-level configuration, standards, and templates across all Pike entities
• Manage users, permission templates, and the required project roles following established access standards; provision and deprovision access and keep role assignments accurate
• Review and approve requests for elevated Procore permissions
• Maintain separation of responsibilities between Project Managers, Project Administrators, and other administrative roles
• Configure and maintain tools, custom fields, and workflows (including change-order and cost-change approvals) that support automated Oracle integration
• Perform periodic security and role clean‑up to remove permission drift and enforce least‑privilege access
• Troubleshoot complex Procore configuration, permissions, workflow, and data issues
• Determine whether issues originate from project configuration, user permissions, workflow logic, integration behavior, or system functionality
• Document root cause and implement or coordinate corrective action
• Escalate platform defects to Procore or IT when appropriate

• Create projects, including child and intercompany projects, where scenarios are not inherited from the Bid Board
• Assign the required project roles at setup so PMs start from a correct, standardized baseline
• Edit, lock, and unlock budgets — safeguarding the original/baseline budget while PMs continue to load and manage working budgets
• Delete Prime Contracts when required
• Configure change‑order and cost‑change workflows per project and hand PMs a ready‑to‑run setup

• Support onboarding, training, office hours, and hypercare for PMs and Operations
• Reinforce SOPs and standard operating practices; translate enhancement releases into clear, adoption‑ready guidance
• Escalate issues for Procore configuration questions and troubleshooting

• Monitor and elevate Procore exception reporting
• Maintain the accuracy of data that feeds portfolio and executive reporting
• Identify process and configuration improvements and contribute to enhancement governance and release readiness

• Regular attendance is required
• 5+ years in construction project management, PMO, or construction technology, including 2+ years administering Procore
• Bachelors degree in a related field is preferred
• Procore admin: Prior hands‑on experience as a Procore System Administrator, including configuring permissions, roles, workflows, tools, and integrations at the company/enterprise level
• Project management: Familiarity with construction project management; power delivery / electric utility construction experience strongly preferred
• Process and certifications: Process-oriented professional backed by relevant certifications, such as Procore Certification (Administrator), PMP or CAPM, and/or a process‑discipline credential such as Lean or Six Sigma
• Governance: Ability to enforce standards and governance while partnering constructively with field‑based PMs and Operations

• Experience…