JD Functional Team lead – HR Payroll

Location: Charlotte, NC |
Schedule: Full-time, on-site

An established organization is seeking an ERP Functional Team Lead to guide a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role blends hands-on functional expertise with people leadership to ensure stable operations, effective project delivery, and continuous improvement of business processes.

• Lead and develop a team of functional specialists supporting HR and Payroll systems
• Establish clear roles, responsibilities, and performance expectations aligned to organizational goals
• Provide coaching, feedback, and performance management to team members
• Oversee prioritization and assignment of support, enhancement, and project work
• Balance production support and project delivery to maintain service levels and commitments
• Act as escalation point for complex issues and coordinate cross-functional resolution
• Lead root cause analysis and ensure sustainable issue resolution
• Ensure adherence to governance, change control, and compliance requirements
• Support audit activities and enforce segregation of duties and control standards
• Build relationships with business stakeholders and manage vendor performance
• Provide oversight of functional deliverables and maintain accountability for outcomes
• Oversee day-to-day support for HR and Payroll systems including JD Edwards
• Ensure timely triage and resolution of issues, defects, and enhancements
• Serve as functional authority on system capabilities and business alignment
• Lead ERP initiatives across requirements, design, testing, and deployment
• Translate business needs into functional specifications and guide solutions
• Ensure proper testing, deployment, and production readiness
• Act as a liaison between HR/Payroll teams and IT
• Provide recommendations for system improvements and process optimization
• Identify opportunities to improve efficiency, data integrity, and system utilization
• Support ERP modernization and integration initiatives
• Maintain documentation of processes and system changes
• Support training for end users on system updates

• Bachelor's degree or equivalent experience
• 8+ years ERP experience with HR/Payroll focus
• Experience with JD Edwards Enterprise One
• Experience leading teams or acting as a senior functional lead
• Strong functional knowledge of HR and Payroll processes
• ERP configuration, support, and implementation experience
• Strong problem-solving and communication skills
• Ability to manage multiple priorities

• Experience with ERP integrations
• Knowledge of audit and compliance frameworks
• Experience with reporting or automation tools

This is an opportunity to lead a functional team, combining hands-on ERP expertise with leadership responsibility to drive stable operations, effective delivery, and continuous improvement across HR and Payroll systems.