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SaaS Product Support Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Autodesk
Full Time position
Listed on 2026-09-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Autodesk is seeking a Product Support Representative for Payapps in the United States. This role supports diverse customers via chat, phone, and email, handling training, critical issues, and enhancement requests.

You will monitor queues, own cases end-to-end, and coordinate with development, sales, and finance as needed. The position requires 3+ years in SaaS customer support, strong troubleshooting, and excellent English communication.

We are looking to fill the SaaS Product Support Specialist position at Autodesk in United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the SaaS Product Support Specialist role in the description above.

We appreciate your interest in this position.

Join Autodesk and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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