Evergreen - Systems Administrator

Charlotte, United States | Posted on 09/21/2026

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JW Affinity IT is continuously building connections with Network Professionals who are interested in future roles supporting secure enterprise network environments.

If you have hands‑on experience with physical network infrastructure, troubleshooting, incident response, and customer-facing technical support, we look forward to connecting with you!

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JW Affinity IT is seeking a System Administrator to support the technology environment of a local municipality. This position is responsible for maintaining reliable, secure, and efficient server, identity, cloud, and end‑user computing services that support municipal employees and public services.

The ideal candidate has hands‑on experience administering Microsoft‑based enterprise environments, resolving infrastructure incidents, maintaining system availability, and supporting users across multiple departments and facilities.

• Administer Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, and print services.
• Manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, Entra , and user licensing.
• Provision, modify, and disable user accounts, security groups, permissions, and access rights.
• Monitor server availability, system performance, storage capacity, backups, and scheduled jobs.
• Install, configure, patch, and maintain physical and virtual servers.
• Support VMware, Hyper‑V, or comparable virtualization technologies.
• Troubleshoot escalated incidents involving operating systems, applications, authentication, connectivity, and endpoint configurations.
• Assist with endpoint management using Microsoft Intune, Microsoft Configuration Manager, or similar tools.
• Support backup, restoration, disaster recovery, and business continuity activities.
• Maintain system documentation, configuration records, inventories, diagrams, and standard operating procedures.
• Apply security updates and remediate identified vulnerabilities in coordination with cybersecurity personnel.
• Participate in infrastructure upgrades, technology refreshes, migrations, and municipal IT projects.
• Provide responsive support to employees working across municipal offices and public‑service locations.
• Participate in scheduled after‑hours maintenance or an on‑call rotation when required.

• Three to five years of professional experience administering Microsoft enterprise systems.
• Working knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
• Experience troubleshooting server, endpoint, authentication, and application‑related issues.
• Understanding of backup, recovery, patch management, and system‑monitoring practices.
• Ability to document technical configurations and communicate effectively with both technical and nontechnical personnel.
• Associate or bachelor's degree in information technology, computer science, or a related field, or an equivalent combination of education, certifications, and experience.
• Ability to successfully complete any background screening required for access to municipal systems and facilities.

• Experience supporting a city, county, public‑sector organization, school district, or similarly distributed enterprise.
• Experience with Azure, Entra , Intune, or hybrid cloud environments.
• Familiarity with IT service management processes and ticketing platforms.
• Knowledge of CJIS, NIST, or other public‑sector technology and security…