Technology Business Systems Consultant

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

We are seeking an experienced Technology Business Systems Consultant to bridge the gap between business stakeholders and technology teams by analyzing business processes, gathering requirements, and delivering scalable technology solutions. The ideal candidate will possess strong experience in business analysis, system integration, data analysis, stakeholder management, and Agile delivery, with the ability to translate complex business needs into effective technology solutions that drive business value.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $110k/year & benefits (see below).

• Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
• Translate business requirements into user stories, process flows, use cases, functional specifications, and system requirements.
• Facilitate workshops, requirement sessions, backlog grooming, and stakeholder meetings.
• Analyze existing business processes and identify opportunities for improvement, automation, and optimization.
• Collaborate with Product Owners, Architects, Developers, QA teams, and business users throughout the project lifecycle.
• Support system integration initiatives by defining data mappings, interface requirements, and API specifications.
• Perform gap analysis, root cause analysis, and impact assessments for proposed system changes.
• Coordinate User Acceptance Testing (UAT), test planning, defect tracking, and validation activities.
• Develop and maintain project documentation, business requirement documents (BRD), functional requirement documents (FRD), and process diagrams.
• Work closely with data teams to analyze data quality, reporting requirements, and business metrics.
• Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, and release planning.
• Support production implementations, issue resolution, change management, and post-production support activities.

• 8+ years of experience as a Business Systems Consultant, Technology Business Systems Consultant, Business Analyst, or related role.
• Strong expertise in requirements gathering, business process modeling, and stakeholder management.
• Experience creating BRDs, FRDs, User Stories, Use Cases, Process Flows, and Functional Specifications
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• Strong understanding of Agile, Scrum, SDLC, and Waterfall methodologies.
• Experience with project management and collaboration tools such as Jira, Confluence, Azure Dev Ops, or Rally
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• Strong knowledge of system integration concepts, APIs, data flows, and enterprise application architecture.
• Hands‑on experience with SQL, data analysis, reporting, and…