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Sales Operations Senior Manager

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Accenture
Full Time position
Listed on 2026-09-26
Job specializations:
  • IT/Tech
    Business Systems & Technology Analysis, CRM Systems & Management
  • Business
    Business Systems & Technology Analysis, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 132500 - 245600 USD Yearly USD 132500.00 245600.00 YEAR
Job Description & How to Apply Below

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Strategic

Revenue Operations
  • Develop and execute GTM strategies , including pricing , packaging , segmentation , and territory planning.
  • Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
  • Contribute to annual planning , including compensation plans , headcount forecasting , and pipeline analysis.
Technology Stack Ownership
  • Act as the primary owner of the GTM technology stack , including Salesforce , Linked In Sales Navigator , Apollo.io , Orum , and CPQ tools.
  • Define and maintain the Salesforce product vision , strategy , and roadmap to align with business goals.
  • Manage relationships with Salesforce and third-party vendors , overseeing contracts , licensing , and technical requirements.
  • Prioritize development backlogs based on business impact , stakeholder input , and feasibility.
Cross-Functional Collaboration
  • Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
  • Act as the main point of contact for operational initiatives , providing guidance and strategic insights.
  • Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.
Operational Execution
  • Lead the management of Salesforce as the system of record , ensuring data hygiene and alignment with FP&A metrics.
  • Oversee forecasting and pipeline management processes , utilizing advanced analytics to drive actionable insights.
  • Manage deal desk operations , including CPQ development , pricing strategies , and discount approvals.
Analytics & Reporting
  • Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends.
  • Deliver data-driven recommendations to executives and Boards , influencing strategic decisions.
  • Ensure data integrity across all systems and alignment between CRM and FP&A platforms.
Continuous Improvement
  • Monitor industry trends , Salesforce updates , and emerging technologies to enhance operational capabilities.
  • Recommend and implement third-party tools and solutions that complement the existing tech stack.
  • Foster a culture of continuous improvement through feedback loops and iterative enhancements.
Basic Qualifications
  • Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
  • Minimum of 4 years experience in Salesforce administration and ecosystem tools
  • Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)
Preferred Qualifications
  • Strong understanding of GTM strategies , SaaS metrics , and operational frameworks.
  • Exceptional communication and project management skills , with the ability to drive alignment and execution
  • Demonstrated success in executing large-scale operational initiatives and delivering measurable results.

Compensation at Accenture varies depending on a wide array of factors , which may include but are not limited to the specific office location , role , skill set , and level of experience. As required by local law , Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/01/2026.

Accenture offers a market competitive suite of benefits including medical , dental , vision , life , and long-term disability coverage , a 401(k) plan , bonus opportunities , paid holidays , and paid time off . See more information on our benefits here:

Role Location Annual Salary Range

California $132,500 to $245,600

Colorado $132,500 to $212,200

Connecticut $132,500 to $212,200

District of Columbia $141,100 to $226,000

Illinois $122,700 to $212,200

Maine $112,900 to $180,800

Maryland $132,500 to $212,200

Massachusetts $132,500 to $226,000

Minnesota $132,500 to $212,200

New York $122,700 to $245,600

New Jersey $141,100 to $245,600

Ohio $122,700 to $196,500

Virginia $122,700 to $226,000

Washington $141,100 to $226,000

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or…

Position Requirements
10+ Years work experience
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