Senior Business Systems Analyst - Data Integration; Data Connect); FTE​/Onsite

Senior Business Systems Analyst
- Data Integration (Data Connect) (FTE / Onsite Interview)

Date: Sep 23, 2026

Location: Charlotte, NC, US

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Senior Business Systems Analyst
- Data Integration (Data Connect) (FTE / Onsite Interview) to join our team in Charlotte
, North Carolina (US-NC),
United States (US).

• Lead discovery and requirements sessions with application teams, Product Owners, business stakeholders, platform engineering, production support, and Data Connect product teams to understand data integration needs.
• Gather, analyze, document, and validate business and functional requirements for application onboarding, data feeds, data flows, access, scheduling, notifications, and platform capabilities.
• Create and maintain business requirements, functional specifications, user stories, acceptance criteria, use cases, process flows, and supporting analysis.
• Translate business needs into clear and actionable backlog items with defined scope, dependencies, assumptions, business rules, and validation criteria.
• Facilitate requirement walkthroughs, backlog refinement sessions, prioritization discussions, solution alignment meetings, and stakeholder working sessions.
• Coordinate application onboarding to the Data Connect platform from initial intake through requirements, implementation, testing, release readiness, and operational handoff.
• Guide application teams in understanding platform standards, supported integration patterns, controls, environment requirements, and implementation expectations.
• Partner with architects, engineers, developers, QA, platform specialists, and production support teams to clarify requirements and resolve functional and technical questions.
• Manage feature, enhancement, and application onboarding intake in partnership with application leads and Data Connect stakeholders.
• Maintain JIRA backlog items to ensure requirements, acceptance criteria, dependencies, and supporting information are complete and ready for estimation, prioritization, development, testing, and release.
• Support release planning by evaluating prioritized backlog items, production issues, enterprise mandates, strategic initiatives, business commitments, funding, dependencies, and downstream impacts.
• Track milestones, dependencies, risks, decisions, testing status, change readiness, implementation activities, and follow-up actions.
• Coordinate system integration testing, user acceptance testing, defect triage, business validation, and stakeholder sign-off activities.
• Partner with engineering and production support teams to investigate and triage data-flow failures, access issues, datasource problems, scheduling behavior, performance concerns, and production incidents.
• Collect supporting evidence, document business impact, track ownership, and communicate root-cause findings, remediation plans, status, and closure.
• Support operational readiness reviews, deployment planning, release instructions, implementation communications, and post-production validation.
• Prepare concise project and release status updates, decision materials, issue summaries, and stakeholder communications for delivery teams and leadership.
• Maintain onboarding guides, user documentation, FAQs, process documentation, and platform communication materials.
• Identify opportunities to improve requirements intake, application onboarding, documentation, platform adoption, delivery transparency, and stakeholder experience.
• Serve as the primary functional liaison between business stakeholders,…