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Senior Technical Writer - Information Technology - Analysts

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: MassGenics, Inc.
Full Time position
Listed on 2026-09-28
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Systems Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 38 - 42 USD Hourly USD 38.00 42.00 HOUR
Job Description & How to Apply Below

Senior Technical Writer - Information Technology

Job  Charlotte , North Carolina Job Type: Contract Added - a day ago

Job Description

A client of Innova Solutions is immediately hiring for a Senior Technical Writer

Position type: Full-time, Contract

Duration: 12+ months

Location: 3 days onsite in a week in Charlotte, NC

As a Senior Technical Writer
, you will:

Senior Technical Writer responsible for possess the ability to understand complex architectures, APIs, system interactions, payment flows, and platform designs.

Required Qualifications:

  • Create and maintain comprehensive API documentation
  • Document service interfaces, request/response structures, authentication methods, integration patterns, and usage guidelines
  • Develop technical onboarding materials for internal and external consumers of platform APIs
  • Maintain documentation supporting hundreds of payment-related integration points

The ideal candidate will have:

  • Technical Documentation Strategy
  • API & Integration Documentation
  • Payment Platform Knowledge Management

This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position.

PAY RANGE AND BENEFITS:

Pay Range*: $38 - $42 per hour

* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following:
Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal &  protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

  • Named One of America’s Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application…

Position Requirements
10+ Years work experience
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