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Production Support Engineer — Connectivity

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Remotedxb
Full Time position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 68000 USD Yearly USD 42000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Production Support Engineer — Real-Time Connectivity

Redox is seeking a customer-focused Technical Support Specialist to act as the first line of defense for Redox customers. You will diagnose and resolve connectivity, configuration, and messaging issues, monitor production feeds, and guide users through self-service tools.

In this role, you will collaborate with engineering and professional services to ensure quick resolution, document incidents, and educate partners on config modifiers, log inspector, alerts, and translation sets.

This role, Production Support Engineer — Real-Time Connectivity at Remotedxb, could be your next move.

This is a strong opportunity to take on the Production Support Engineer — Real-Time Connectivity role at Remotedxb.

As a Production Support Engineer — Real-Time Connectivity, you will play an important part at Remotedxb in United States.

We invite applications for the Production Support Engineer — Real-Time Connectivity position located in United States.

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