Technical Support Manager: Escalations & Ops
Listed on 2026-09-30
-
IT/Tech
Technical Support, IT Support, Systems Administrator, HelpDesk/Support
FREEDOM SOLUTIONS GR is seeking a Manager, Technical Support to lead a team of Technical Support Engineers in Raleigh, NC. The role involves ensuring high-quality customer outcomes across Litera's products.
Responsibilities include managing escalations, overseeing daily operations, and fostering a strong team culture. Candidates should have considerable experience in technical support and leadership, preferably in SaaS. A comprehensive benefits package is offered, supporting work-life balance and career growth.
This is a great opportunity to take on the Technical Support Manager:
Escalations & Ops role at FREEDOM SOLUTIONS GR.
As a Technical Support Manager:
Escalations & Ops, you will play an important part at FREEDOM SOLUTIONS GR in NC, United States.
We invite applications for the Technical Support Manager:
Escalations & Ops position located in NC, United States.
The following role is for a Technical Support Manager:
Escalations & Ops with FREEDOM SOLUTIONS GR.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).