Organizational Learning Advisor, Enterprise Systems

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.

Join us!

The Organizational Learning Advisor, Enterprise Systems, is responsible for designing, delivering, maintaining, and measuring global systems training for critical clinical and enterprise technology platforms. This role sits within Global Organizational Learning & Development and serves as the dedicated learning partner for Medidata and Certinia, translating complex workflows, compliance requirements, release changes, and business processes into clear, role-based learning experiences that support readiness, adoption, proficiency, and sustainment.

The Advisor partners with system owners, EPMO, IT, Clinical Systems, Finance, Project Operations, functional SMEs, and business leaders to scope training needs, plan learning timelines, develop practical performance support, and maintain training assets as systems and workflows evolve. Primary platform scope includes Medidata CTMS, Clinical Data Studio/CDS, Rave/EDC, eTMF/RCM, eCOA/ePRO, RTSM/IRT/IWRS, RBQM-related workflows, and other Medidata capabilities as implemented, along with Certinia time entry, resource management, forecasting, reporting, project management, financial oversight, and Salesforce-based workflows.

• Lead learning and enablement strategies for Medidata and Certinia implementations, releases, enhancements, new modules, new hire needs, refresher training, remediation, and sustainment.
• Own the training approach for Medidata and Certinia in partnership with system owners and business stakeholders, ensuring training aligns to go-live timelines, validated-system requirements, financial controls, role-based workflows, and adoption goals.
• Partner with EPMO, IT, Clinical Systems, Finance, Project Operations, Quality, Security, SMEs, and business leaders to confirm audiences, learning objectives, content readiness, approvals, and reverse-planned training timelines.
• Develop, deliver, and maintain role-based learning journeys, curricula, job aids, quick reference guides, facilitator materials, eLearning, videos, workshops, office hours, system practice activities, assessments, and other performance support resources.
• Support global end-user training, demonstrations, train-the-trainer sessions, stakeholder briefings, learner communications, adoption support, and remediation across Medidata, Certinia, related enterprise platforms, and other assigned technology systems.
• Partner with LMS and learning operations teams to ensure training assets are accurately assigned, published, version…