Information Security Senior Manager - IAM Operations

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About this role:

Wells Fargo is seeking an Information Security Senior Manager (Identity & Access Management) to drive the strategic direction, operational excellence, and business alignment of the Identity & Access Management (IAM) function. This leader serves as a critical bridge between technology, cybersecurity, risk, compliance, and business stakeholders, ensuring IAM capabilities effectively protect the enterprise while enabling business growth and transformation. The successful candidate will possess the leadership presence, accountability, and technical acumen to navigate highly complex security and operational challenges, driving issues from identification through resolution across multiple organizations and senior leadership levels.

This Information Security Senior Manager will be responsible for shaping and executing IAM operational strategy, translating complex technical concepts into business outcomes, and influencing decisions across diverse stakeholder groups.

This role requires a proven ability to orchestrate cross-functional teams through large-scale incidents, enterprise initiatives, and transformational programs while maintaining a relentless focus on risk management, customer experience, operational efficiency, and regulatory compliance. The leader must be comfortable operating in highly technical environments, confidently engaging with senior engineers, architects, cybersecurity leaders, and executive stakeholders to build alignment, establish accountability, and achieve measurable results.

This individual will lead and develop a high-performing team of security professionals, fostering a culture of ownership, continuous improvement, operational discipline, and talent development.

Key

Qualifications:

Define and execute the strategic vision and operating model for IAM operations, governance, and service delivery

Lead resolution of highly complex technical, operational, and risk-related issues requiring coordination across multiple technology and business organizations

Translate complex security, engineering, and operational concepts into actionable business strategies and executive-level decisions

Establish and drive operational excellence through data-driven performance management, risk mitigation, process optimization, and continuous improvement

Build trusted partnerships with business leaders, technology executives, engineering teams, Risk, Audit, and Compliance functions

Influence and lead through ambiguity in large, matrixed organizations while holding teams accountable for commitments and outcomes

Drive enterprise-wide IAM initiatives, including regulatory remediation, technology modernization, automation, resiliency, and control effectiveness programs

Serve as a senior escalation point for significant incidents, service disruptions, and emerging security risks

Develop organizational capabilities by attracting, coaching, and retaining top talent while creating a culture of accountability, collaboration, and execution

Effectively challenge assumptions, resolve conflict, and drive…