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Learning Management System Architect

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: TaskUs USA LLC
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, Cloud Computing: Infrastructure & Operations, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
About Task Us

Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 60,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.

Salary Range

Salary Range: $60,000.00 - $90,000.00 per year.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Job Description

We are looking for a strategic and highly technical LMS Architect to own and evolve our enterprise learning technology ecosystem. This person will be the primary technical authority for our Docebo platform, while leveraging their background with other LMS platforms to benchmark best practices, manage complex integrations, and ensure a scalable architecture.

Key Responsibilities
  • Docebo Strategy & Architecture:
    Configure, scale, and optimize Docebo (including Extended Enterprise, Automations, and Learning Plans). Enforce governance, domain structures, and user permissions.
  • Integrations & Ecosystem:
    Connect Docebo with core systems (HRIS, Salesforce, SSO/Identity Providers) using APIs and webhooks. Use experience from other LMS platforms (Cornerstone, Workday Learning, etc.) to guide ecosystem improvements.
  • Automation & Analytics:
    Build automated workflows for onboarding, audience rules, and compliance tracking. Design dashboards to report on learning metrics and KPIs.
  • Technical Troubleshooting:
    Ensure content compliance with modern standards (SCORM 1.2/2004, xAPI) and act as the top-tier escalation point for complex integration or API issues.
  • Roadmap & Partnering:
    Collaborate with L&D leaders and IT to translate business needs into technical execution and manage the vendor relationship with Docebo.
Core Qualifications
  • 5+ years of experience in LMS architecture, enterprise administration, or learning systems engineering.
  • Proven track record of technically configuring and scaling Docebo in an enterprise environment.
  • Hands‑on technical experience with at least one other major enterprise LMS (e.g., Workday Learning, Cornerstone, Absorb, Canvas).
  • Proficiency with REST APIs, Webhooks, SSO (SAML 2.0, OAuth), and e-learning standards (SCORM, xAPI, cMI5).
  • Ability to build automated governance models and translate complex business requirements into system architecture.
Nice‑to‑Haves
  • Official Docebo certifications.
  • Dire…
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