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Tier 2 SaaS Support Consultant — POS & API

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Fullsteam Personnel, LLC
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing: Infrastructure & Operations, SaaS Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 43000 USD Yearly USD 36000.00 43000.00 YEAR
Job Description & How to Apply Below

Fullsteam Personnel, LLC is hiring a Tier 2 Support Consultant to help clients with advanced product, integration, and networking issues. You will investigate, document, and escalate defects while mentoring Tier 1 staff and contributing to knowledge sharing.

Based in the United States, the role involves supporting SaaS retail tech, collaborating with cross-functional teams, and ensuring high-quality customer experiences. Weekend coverage may be required.

Are you ready to take on the Tier 2 SaaS Support Consultant — POS & API role at Fullsteam Personnel, LLC?

Learn more about the Tier 2 SaaS Support Consultant — POS & API role in the description above.

We appreciate your interest in this position.

Join Fullsteam Personnel, LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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