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Technical Support Manager, Customer Success Leader

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Cribl
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Cribl seeks a Technical Support Manager to lead a highly technical support team focused on customer success. You will guide engineers, handle escalations, review metrics, and drive CSAT through proactive process improvements.

The role demands strong communication, mentoring ability, and comfort with on-call duties; experience with Cribl, Splunk, Elastic, Kafka, and cloud platforms is a plus.

We are looking to fill the Technical Support Manager, Customer Success Leader position at Cribl in United States.

This posting is for the Technical Support Manager, Customer Success Leader role at Cribl, based in United States.

The Technical Support Manager, Customer Success Leader role at Cribl is now open for applications in United States.

Join us at Cribl as our next Technical Support Manager, Customer Success Leader in United States.

We are currently recruiting a Technical Support Manager, Customer Success Leader for our team in United States.

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