Senior Salesforce Administrator

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company.

Fleetio is also a proud founding member of the Rails Foundation!

Fleetio overview video:

Our careers page:

As a Senior Salesforce Administrator, you will own the day-to-day health, configuration, and evolution of Fleetio's Salesforce platform. This is a hands-on build role for someone who takes pride in a well-governed org, such as clean automation, sensible permissions, and changes that ship safely, and who is up for the challenge of getting us there. We've grown quickly, and this is the role that carries our existing systems and processes into their next phase of evolution.

You'll partner with stakeholders across Sales, Marketing, Customer Success, and Finance to gather requirements, translate them into scalable declarative solutions, and make Salesforce a platform our teams actually want to use. You'll report to the Salesforce Team Lead as part of the broader GTM Systems Marketing Operations function.

• Translate stakeholder requirements into scalable, best-practice solutions, with a bias toward long-term maintainability over one-off fixes.
• Build and maintain Salesforce configuration, including Flow, validation rules, approval processes, assignment rules, custom objects and fields, record types, page layouts and dynamic forms, Lightning pages, apps and actions, mobile administration, custom settings, reports, and dashboards.
• Support all aspects of user and license management - new user setup and deactivation, roles, profiles, permission sets, public groups, org-wide defaults, and sharing rules.
• Improve Salesforce data quality through duplicate and validation rules, automation, and regular data audits.
• Administer Salesforce-connected GTM applications, including Workato, Outreach, Gong, Marketo, Zoom Info, and others, with responsibility for sync troubleshooting, user/licensing support, vendor escalation, and integration health.
• Serve as the escalation point for complex Salesforce support issues spanning Flow, automation, integrations, and data, diagnosing root causes and implementing permanent fixes.
• Run proactive platform maintenance: seasonal release readiness, security and permission audits, Health Check and Optimizer remediation, technical debt cleanup, and retirement of unused configuration.
• Identify underutilized Salesforce capabilities and recommend where native functionality can replace manual work or avoid unnecessary third-party tools.
• Contribute to the platform roadmap by sizing requests, surfacing trade-offs, and flagging when a quick win will