Workday Administrator | Payroll Talent

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff.

Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

We are hiring for a Workday Administrator who will focus on Payroll, Benefits & Talent: own configuration, data integrity, and support for Payroll, Benefits, and Performance/Talent.

This Administrator will partner closely with other Workday Administrators and the HCM Manager to translate approved architectural and business decisions into working Workday configuration, and to keep Nava's Workday environment reliable, audit-ready, and continuously improving. Success in either role requires more than responding to tickets, we're looking for people who proactively identify data quality issues, process gaps, and configuration or integration improvements within their area, and elevate changes that impact core architecture.

• Build and configure Business Processes (BPs), condition rules, and notifications within the architectural standards set by the HCM Manager
• Administer approved Workday security changes, including role- and user-based security groups, domain and business process security; perform periodic access reviews and elevate exceptions to the HCM Manager
• Build and maintain standard and custom reports, calculated fields, and dashboards for day-to-day operational needs
• Perform recurring data audits, validation, and reconciliation across Workday and connected systems; investigate discrepancies and remediate data quality issues
• Support data loads (EIBs) and mass data updates, following data standards set by the HCM Manager
• Monitor Workday releases and delivered functionality; perform impact analysis, configuration and regression testing, and coordinate UAT
• Provide first-line technical support, troubleshooting, and end-user training/job aids for the teams in their functional area
• Own day-to-day Workday incidents and service requests within their area from intake through resolution; triage by severity and business impact
• Support internal and external audit requests related to Workday configuration, access, reports, integrations, and HR data

• Build and configure Business Processes, condition rules, and notifications for Payroll, Benefits, and Performance/Talent
• Process and complete routine configuration requests from the Payroll, Benefits, and Talent teams
• Perform recurring Payroll and Benefits data audits, validation, and reconciliation; investigate and remediate discrepancies
• Partner with People Operations and Talent stakeholders to identify recurring pain points, manual processes, and automation opportunities

• Hands-on experience configuring and administering Payroll and Benefits

• Minimum 3–5 years of hands-on Workday administration experience
• Workday certification in HCM
• Demonstrated ability to build reports and configure Business Processes across multiple Workday modules
• Experience with data loads (EIBs) and data migration
• Strong troubleshooting and analytical skills
• Ability to execute effectively within an established architecture/governance framework, and elevate appropriately to the HCM Manager
• Excellent communication skills for technical and non-technical audiences
• Experience with agile project methodologies

• Workday Pro or Workday Partner Certifications relevant to the role's focus area
• Hands-on experience developing…