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Biotech Customer Concierge & Support Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Twist Bioscience Corp
Full Time position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Twist Bioscience Corp is seeking passionate customer support representatives to deliver concierge-level, white-glove support to a diverse customer base in the biotech space. You will interact with sales staff, field application scientists, and technical support specialists to resolve inquiries, process orders, and provide proactive updates on production timelines.

With 1–2 years in biotech and 2+ years in customer-facing roles, you will communicate clearly and manage multiple tasks while

We are seeking a motivated Biotech Customer Concierge & Support Specialist to join Twist Bioscience Corp in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Biotech Customer Concierge & Support Specialist role in the description above.

We appreciate your interest in this position.

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