Director, AI – Americas

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Director, AI - Americas is responsible for both the strategic direction and hands‑on delivery of artificial intelligence across DP World's Americas business. Strategy here means knowing where AI creates real business value, building the roadmap to get there, and making it happen. Personally. This is a role for someone who thinks at the program level and works at the delivery level.

The Director will work directly with leaders across the full Americas business, spanning Ports & Terminals, Contract Logistics, Freight Forwarding, and corporate functions including HR, Finance, and Technology, to identify and prioritize AI opportunities, define the regional AI roadmap, design and deploy practical solutions, and drive measurable adoption in day-to-day operations. Working within the Core Platforms team and in close partnership with the Regional Transformation function, this role bridges business need and technology execution.

This role starts as an individual contributor with influence. The successful candidate can navigate a matrixed global organization, engage external partners and contractors to extend capacity, and work effectively with Group Technology to align regional delivery with global standards. As the AI function matures, this role is expected to grow with it.

• Partner directly with leaders across the full Americas business, spanning Ports & Terminals, Contract Logistics, Freight Forwarding, and corporate functions including HR, Finance, and Technology, to surface practical, high‑value AI opportunities
• Translate operational and commercial problems into defined AI use cases with clear business cases, success criteria, and measurable outcomes
• Prioritize based on business impact, data readiness, and execution feasibility rather than technology novelty
• Serve as the primary point of contact for business stakeholders throughout the lifecycle of each AI initiative

• Lead end-to-end delivery of AI solutions from scoping and design through build, testing, deployment, and adoption
• Hands‑on in prototyping, solution design, and early‑stage delivery to accelerate outcomes, while leveraging vendors and partners for scaled execution
• Deploy and manage AI applications including predictive analytics, optimization models, generative AI tools, and automation use cases
• Ensure solutions are production‑grade: explainable, reliable, secure, and embedded into real operational workflows
• Manage vendors and contractors used to extend delivery capacity, maintaining accountability for quality and outcomes

• Support the regional AI program co‑led with the Regional Transformation team (Carey Boone), executing against the defined pilot portfolio and roadmap
• Manage delivery across confirmed pilots including Lead Management AI and AI‑Enabled Warehouse Planning, and support expansion of the portfolio
• Coordinate with Group Technology (Sangam Reddy, Anand Xavier, Chacko Verghese's organizations) to align regional delivery with global AI standards, shared platforms, and approved tooling
• Maintain a disciplined, outcome‑driven delivery approach with clear tracking of value realized vs. projected

• Maintain visibility across AI activity happening at the business unit and country level throughout the Americas region, whether…