Digital Workplace Operations Summer Intern

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action - enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• Basic knowledge of Microsoft Graph API, Power Shell, Power Automate, or Python
• Familiarity with Microsoft 365 tools and services
• Strong analytical thinking and problem-solving skills
• Strong written and verbal communication skills
• Ability to collaborate effectively with technical and cross-functional teams
• Willingness to learn, take initiative, and adapt in a fast-paced environment
• Previous academic, personal, or internship experience with artificial intelligence or automation projects is preferred
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Currently pursuing a bachelor’s degree in computer science, information technology, artificial intelligence, or a related field
• Expected graduation date between December 2027 and June 2029
• Ability to work during the full internship program from June 7 - August 13, 2027

Responsibilities

Support artificial intelligence, automation, reporting, and process improvement initiatives across Digital Workplace Operations.

• Design, develop, test, and support automation solutions, agents, and scripts for operational tasks
• Analyze operational workflows and identify opportunities to simplify processes, improve efficiency, and reduce manual effort
• Support Microsoft Copilot and other artificial intelligence adoption initiatives across the organization
• Build dashboards and reports that help teams monitor operational performance, project progress, and key trends
• Document processes, technical solutions, and operating procedures to support team knowledge sharing
• Research emerging artificial intelligence and automation technologies and share relevant findings with the team
• Contribute to operational improvement projects while learning enterprise engineering practices, tools, and ways of working from experienced mentors
• Participate in team projects, meetings, testing activities, and knowledge-sharing sessions

About the Team

The Digital Workplace Operations team provides continuous, year-round global operational support for the digital workplace platforms used by Moody’s employees. The team supports reliable workplace technology, drives operational improvements, and helps advance the responsible adoption of artificial intelligence and automation across the organization. By joining the team, you will gain hands-on experience with enterprise technology initiatives, collaborate with experienced engineers, and contribute to projects that improve processes and the employee experience.

Moody's 10-week summer internship program is a premier opportunity for students to immerse themselves in a hands-on learning experience, guided by Moody's commitment to integrity, excellence, and insight. The program takes place each summer from June - August and positions are available for…