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Help Desk Coordinator: First-Line IT Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Charlotte-Mecklenburg Schools
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Charlotte-Mecklenburg Schools is seeking a Help Desk Coordinator to provide first-level technical support for desktops, laptops, servers, and applications. You will manage incidents, troubleshoot issues, and escalate when needed while following district policies.

The role requires a high school diploma (Bachelor's preferred) and at least two years of related experience, with certifications such as A+, MCP, Network+, or CCNA preferred. On-site position with collaboration across departments.

This opening is for the Help Desk Coordinator:
First-Line IT Support role at Charlotte-Mecklenburg Schools.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Help Desk Coordinator:
First-Line IT Support role in the description above.

We appreciate your interest in this position.

Join Charlotte-Mecklenburg Schools and contribute to our ongoing work.

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