Onsite Service Desk Pro – Charlotte
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
CTG, a long-standing IT services provider, seeks a Service Desk Agent for onsite work in Charlotte, NC. The role provides first-line technical support for Windows, Microsoft 365, VPN, Citrix, and enterprise apps, via phone, chat, walk-up, and ticketing, ensuring timely resolutions and SLA adherence.
Candidates should have at least 2 years in IT Help Desk, strong customer service, and experience with Service Now or similar ticketing systems.
The following role is for a Onsite Service Desk Pro – Charlotte with Computer Task.
The advertised compensation is 28.000 - 39.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Onsite Service Desk Pro – Charlotte role in the description above.
We appreciate your interest in this position.
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