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Claims Adjuster Trainee - National General

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Allstate Insurance
Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Auto Insurance, Insurance Agent
Salary/Wage Range or Industry Benchmark: 22.84 - 29.57 USD Hourly USD 22.84 29.57 HOUR
Job Description & How to Apply Below

Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees! In this role, you'll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability.

The ideal candidates are detail-oriented, enjoy investigative work, and are passionate about helping others navigate challenging situations.
This is an in-office position located at either our Charlotte or Winston-Salem, NC offices, with the next training class starting in March!

Responsibilities
  • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Applies a basic understanding of systems and technology used within the company
  • Partners to determine subrogation or fraud potential and how to handle
  • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Begins recognizing and identifying body parts of a vehicle and other potential property damage
Experience
  • 0-2 years experience (Preferred)
Supervisory Responsibilities
  • This job does not have supervisory duties.
Compensation

Base compensation offered for this role is $22.84 -$29.57 hourly and is based on experience and qualifications.

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, information regarding the San Francisco Fair Chance Ordinance is available. For jobs in Los Angeles, information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance is available. To view the EEO Know Your Rights poster, the FMLA poster, and related compliance information, please refer to the appropriate company postings in the application process.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (including traits historically associated with race, including hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.

This policy applies to all aspects…

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