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Auto Field Adjuster

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: National General
Full Time position
Listed on 2026-03-11
Job specializations:
  • Insurance
    Insurance Claims, Auto Insurance
Salary/Wage Range or Industry Benchmark: 35.82 - 45.58 USD Hourly USD 35.82 45.58 HOUR
Job Description & How to Apply Below
Position: Auto Field Adjuster - National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

National General Insurance is seeking an experienced Auto Field Adjuster to join our field estimating team in the Charlotte, NC region! This is a field‑based, territory‑specific position that will need to commute to both the Union and Mecklenburg counties as needed. We are looking for a professional with experience in auto damage assessment, proficiency in CCC One estimating software, strong negotiation and time management skills, and a customer‑focused approach to deliver exceptional service.

Key Responsibilities
  • Applies thorough understanding of regulatory compliance and fair claims practices
  • Builds established relationships with both internal and external customers
  • Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses
  • Processes a deep understanding of the content of all policy types written by the company
  • Negotiates settlements, makes settlement payments and documents all activities in the file within escalated authority limits
Compensation

Base compensation offered for this role is:

  • Field Adjuster Cons I: $26.49 – 37.50/hour
  • Field Adjuster Cons II: $28.03 – 39.42/hour
  • Field Adjuster Sr. Cons I: $35.82 – 45.58/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Companies & Partners
  • Direct General Auto & Life
  • Personal Express Insurance
  • Century‑National Insurance
  • ABC Insurance Agencies
  • Nat Gen Preferred
  • Nat Gen Premier
  • Seattle Specialty
  • National General Lender Services
  • ARS
  • RAC Insurance Partners
  • Mountain Valley Indemnity
  • New Jersey Skylands
  • Adirondack Insurance Exchange
  • Vela Point
  • Quotit
  • Health Compare
  • AHCP
  • NHIC
  • Healthcare Solutions Team
  • North Star Marketing
  • Euro Accident
Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435‑2000.

EEO

Statement

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.

This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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