Transportation Analyst

Transportation Analyst I (Contract – 09 Months)

Location:

Charlotte, NC (Hybrid – onsite Tues–Thurs 8am–5pm, remote Fri)

Pay Range: $18.00/hr – $21.00/hr

• Validate bulk customer orders in the Transportation Management System (TMS) before carrier tender and track loads from pick‑up to delivery.
• Document all customer contacts according to call script guidelines and update TMS data with email updates to customer service.
• Maintain order integrity by verifying all order information and manage multiple priorities independently.
• Provide customer service via email, Teams chat, and phone calls; solve problems quickly and efficiently.

• Fresh graduate or Military background
  ; less than 2 years of work experience.
• Experience with TMS and MS Office (Excel Pivot tables).
• Detail‑oriented, quick thinking, and able to manage multiple priorities efficiently.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.