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Field Service & Warranty Specialist - Builder
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-30
Listing for:
MasterBrand, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Master Brand, Inc. is seeking a Customer Service Representative in Charlotte, NC to own the end-to-end service and warranty lifecycle for builders and homeowners. You will diagnose issues, prescribe corrective actions, and drive timely resolutions while coordinating with field teams and installers.
You will log communications in Salesforce, schedule appointments, and ensure accurate work orders and parts documentation. Strong communication and organizational skills are essential.
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