Sales & Rental Operations Coordinator

Sales & Rental Operations Coordinator

Department: Supporting

Employment Type: Full Time

Location: Corporate Branch

Reporting To: Tom Noble

Compensation: $47,500 / year

Location: Charlotte, NC — WMH Solutions Corporate Office

Department: Sales / Used & Rental Equipment Support

Employment Type: Full-Time

Work Environment: Onsite

Compensation: Starting around $47,500+ annually
, based on experience, industry background, and qualifications

WMH Solutions is a 35+ year material handling company serving customers across the Southeast. With more than 250 associates and 11 branches throughout NC, SC, TN, VA, GA, and AL, we support businesses that rely on forklifts, warehouse equipment, fleet solutions, rentals, service, parts, and material handling expertise to keep their operations moving.

We are looking for a Sales & Rental Operations Coordinator to support customer orders, used equipment activity, rental coordination, equipment documentation, order processing, invoicing support, and communication between Sales, Service, Rental, customers, vendors, leasing companies, manufacturers, and branch teams.

This role is a strong fit for someone with experience in sales coordination, rental coordination, equipment coordination, customer service, order processing, dispatch, logistics, fleet coordination, dealership operations, service support, parts support, or administrative support in a fast-paced environment.

Behind every successful equipment order is someone keeping the details organized, the communication moving, and the process on track.

As a Sales & Rental Operations Coordinator
, you will help ensure customer orders, rental activity, used equipment transactions, lease documents, inventory details, delivery coordination, invoicing, reporting, and internal follow-up are accurate and moving forward.

This is not a quiet back-office role. It is a fast-paced coordination position where accuracy, follow-up, communication, and urgency matter every day.

If you enjoy being the person who connects the dots, keeps teams informed, catches details before they become problems, and helps customers and internal teams move forward with confidence, this role could be a strong fit.

In this role, you will help coordinate the behind-the-scenes activity that supports customer orders, used equipment sales, rental activity, branch communication, and internal reporting.

• Process and track customer orders for new equipment, used equipment, rental equipment, warehouse products, attachments, and related items
• Maintain accurate order files, contracts, lease documents, rental documents, e‑files, purchase orders, invoices, and internal records
• Support rental contract setup, rental contract review, branch communication, customer order accuracy, and rental‑related follow‑up
• Assist with used equipment order creation, stock list management, purchasing, invoicing, trade‑in processing, and related documentation
• Coordinate with Sales, Service, Rental, customers, vendors, leasing companies, manufacturers, branches, and out‑of‑territory dealers
• Track equipment inventory, delivery status, order status, warranty registration, customer information, and required documentation
• Help confirm customer order details before orders are processed to reduce errors, delays, and rework
• Support booking reports, invoicing reports, revenue review, gross profit review, depreciation review, and order‑related reporting
• Assist with calls, emails, voicemails, urgent requests, and overflow support when Sales Representatives or branch teams need assistance
• Help keep internal teams informed so customer orders, rental activity, equipment preparation, and customer communication stay on schedule

We are looking for someone who is organized, accurate, proactive, and comfortable being the communication hub between multiple teams.

• Sales coordination or sales support
• Rental coordination or equipment rental support
• Order processing or customer service
• Dispatch, logistics, transportation, or fleet coordination
• Dealership operations, equipment operations, service support, parts support, or warehouse support
• Pu…