Category Manager – Service Parts & Accessories

Last date to apply:
We are continuously accepting applications.

The Service Parts & Accessories Category Manager is responsible for service parts and accessories supporting finished goods, ensuring long‑term delivery, quality and cost improvements throughout the product lifecycle.

• Build and maintain commercial relationships with suppliers to secure targeted delivery performance, cost, quality, and sustainability.
• Develop and implement cost‑efficient sourcing strategies and agreements that fulfill supply requirements.
• Manage the entire supplier agreement process from submission to legal approval and monitor expiration alerts.
• Drive supplier performance using scorecards, metrics, and regular report‑outs.
• Identify and pursue performance improvement and cost‑reduction opportunities through demand, spend, cost, and market analysis.
• Conduct structured tendering and negotiations, segment suppliers, and manage relationships to drive supplier development and integration.
• Collaborate with planning to identify critical supply needs and engage suppliers accordingly.
• Manage purchase pricing and conduct annual price negotiations or as needed.
• Ensure parts availability according to lifecycle policy and supplier agreements.
• Enforce supplier agreements, terms sheets, and packaging requirements.
• Work with R&D to establish and maintain dual sourcing.

• Bachelor’s degree in supply chain management, business administration or related field;
  Master’s degree and recognized purchasing/sourcing certification preferred.
• Minimum 5 years of purchasing/sourcing experience, preferably in commodity management; experience sourcing components from LCC suppliers preferred.
• Experience in high‑volume, fast‑paced manufacturing environment preferred.
• Extensive knowledge of the after‑sales purchasing environment and ability to analyze procurement issues, recommend solutions and implement changes.
• Strong knowledge of strategic sourcing methodology, fact‑based negotiations, and cross‑functional collaboration.
• Proficiency as a supplier relationship manager, including development, integration and risk mitigation.
• Strong negotiation skills, with understanding of legal terms and conditions.
• Strong analytical skills, capable of synthesizing and communicating market and competitive data.
• Proficient in MS Office (Word, Excel, PowerPoint, Project).
• Ability to maintain confidentiality of proprietary company information.
• Ability to travel up to 10% domestically or internationally as required.
• Position requires minimum of 4 days per week in the Charlotte, NC office.

We are an equal opportunity employer and celebrate diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected class.