Senior Analyst - Chassis Management

ABOUT EDRAY

EDRAY thrives in the most complex part of the supply chain – the final import mile. Working on behalf of our shippers – our proprietary technology and team manage stakeholder execution across ports, rail, dray, chassis, and distribution centers to drive seamless coordination and continuous improvement in the performance of our shippers' networks. EDRAY continues to pave the way in supply chain innovation through additional solutions, industry benchmarks, and collaboration amongst our shipper community.

We are seeking a highly organized and detail-oriented Senior Analyst on our Chassis Management team to support the daily operations and strategic management of customer chassis fleets. This role will serve as a key liaison between drayage carriers, M&R vendors, chassis providers, and internal teams to ensure accurate tracking, compliance, and optimal utilization of chassis assets across customer networks.

This position requires strong communication and relationship management skills, including regular interaction with customer stakeholders and the ability to confidently lead discussions and present operational insights in a clear, actionable format.

The ideal candidate brings a background in supply chain or logistics operations and is comfortable operating in a fast-paced, client-facing environment. This role will begin with managing chassis programs for new customers and evolve into other equipment management (i.e. sensors).

The essential functions include, but are not limited to the following:

• Communicate daily with drayage carriers and other stakeholders as needed, building strong working relationships and ensuring clear, professional communication at all levels of the organization.
• Engage with customer stakeholders, including leadership teams, to provide updates, address concerns, and ensure alignment on operational performance.
• Lead weekly calls with customers and drayage carriers to review operational updates, resolve issues, and align on upcoming priorities.
• Ensure drayage carrier compliance with chassis utilization expectations and service agreements.
• Monitor balance between chassis and container allocation among dray carriers on a weekly, monthly, and quarterly cadence.
• Manage chassis reassignment communication among dray carriers and coordinate reposition of units when necessary.
• Communicate network changes to chassis providers in a timely and accurate manner.
• Escalate issues through proper channels by acting as liaison between external parties and internal Technology/Systems teams.

• Confirm chassis location as needed.
• Audit occurrences of chassis damage and maintain record of responsible parties in the internal platform.
• Coordinate between Maintenance and Repair (M&R) vendors and drivers in the event of damage or service needs.
• Ensure that damage documentation is received for each occurrence and properly attached to the corresponding chassis in the internal platform.

• Coordinate scheduling for FMCSA and BIT inspections, ensuring timelines and regulatory standards are met.
• Monitor FMCSA and BIT inspection status for all applicable chassis units.
• Notify M&R vendors and drayage carriers of upcoming inspections due.

Ensure inspection documentation is collected and attached to the corresponding chassis profile in the internal platform

• Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field (or equivalent experience).
• 1-3 years of experience in logistics, transportation, or fleet/equipment management.
• Strong verbal and written communication skills, with…