Senior Facilities Services Associate; HVAC

Summary

Performs preventative maintenance on university property and assets by responding to work order requests for repairs and maintenance to maintain university facilities, as well as leads project work as assigned.

Embracing diversity for a richly inclusive community is a Guiding Principle  students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.

• Responds to work order and project requests for repairs and maintenance as assigned to resolve issues in a timely manner
• Performs preventative maintenance activities on campus and provides recommendations for materials needed or modifications to maintenance performed based on existing conditions
• Supports other staff with complex work order requests and assists with identifying solutions to issues, as needed
• Develops and manages plans for project completion, including scheduling maintenance, problem resolution and developing and purchasing materials needed, to resolve maintenance issues in a timely manner
• Responds to emergency maintenance requests in a timely manner
• Conducts routine building inspections to make sure the university equipment and systems are operating efficiently, submits work order requests to address issues, as needed
• Prepares facilities for special events
• Shovels snow and applies salt, as needed
• Performs other duties as assigned

• High school diploma or equivalent (GED)
• Moderate amount of experience working in general maintenance or other related experience
• Valid U.S. driver s license

• Valid HVAC universal refrigerant certification
• Working knowledge of Microsoft Office/PC
• Ability to:
  • Diagnose and correct HVAC issues
  • Perform tubing and pipe brazing for repairs
  • Safely lift and move parts and equipment as required
  • Maintain spare parts inventory and prepare order information
  • Work safely with hand and power tools, using ladders and lifts
  • Follow JWU and OSHA safety protocols

• Working knowledge of Johnson Controls Metasys building automation system or similar
• Experience in refrigeration equipment service
• Experience working in a commercial / institutional environment
• Teamwork skills and ability to coach other team members on complex projects

Qualified candidates must live or relocate within a daily commuting distance of the Charlotte Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Advertised: 28 Oct 2025 Eastern Daylight Time