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General Management

Head of Membership Services & Fan Engagement

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Charlotte Hornets
Full Time position
Listed on 2026-02-14
Job specializations:
  • Management
    General Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A professional sports team in Charlotte is seeking a Manager of Membership Services to lead the Membership Services team and enhance the overall experience for Season Ticket Members. The role includes managing daily operations, overseeing account servicing and renewals, and ensuring high standards of customer service. Ideal candidates will have a degree in Sports Administration or Business, 3–5 years of relevant experience, and strong leadership and organizational skills.

This full-time role offers benefits and requires flexibility in hours, including events and game days.
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