Senior Manager, DC Operations

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!”

At Spencer’s and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

The Senior Manager, DC Operations is responsible for overseeing the day-to-day efficiency of our outbound operation at our Charlotte Distribution Center. The successful candidate will be involved in strategic planning, resource allocation, and process optimization to ensure seamless product flow, timely order fulfillment, and cost-effective operations. The Senior Manager will also continue to find ways to enhance productivity and implement best practices within the outbound operation.

• Lead and coordinate Distribution Center outbound activities, optimizing staff levels for short and long-term objectives
• Maximize merchandise flow to enhance throughput and productivity within the department
• Interpret and apply company policies, resolving issues through appropriate partnerships with the team
• Monitor performance against budget and business plans, contributing to cost‑saving ideas
• Identify, coach, train, and promote associates to grow their contributions to the organization
• Evaluate and provide timely feedback on supervisor performance, offering mentoring to the entire team
• Inspire and motivate teams to achieve company goals, while maintaining an open culture that embraces change
• Contribute actively to long‑term strategy sessions, providing insight throughout the process
• Fulfill other duties and responsibilities as required by the organization

• Bachelor’s Degree in Engineering, Operations, or related work experience
• Five plus (5+) years management experience in outbound operations within a manufacturing, production or distribution environment
• Demonstrated ability to communicate ideas and solutions to all levels in the distribution center and across the organization
• Experience with WMS systems
• Strong organizational skills, detail‑oriented and self‑motivated
• Flexibility to work all shifts; including splits during peak season
• Bi‑Lingual (Spanish), a plus