Neighborhood Services Youth Programs Manager

Position: Housing & Neighborhood Services Youth Programs Manager
Date Opened:
Tuesday, February 17, 2026 12:00 AMClose Date:
Monday, February 23, 2026 12:00 AM Department:
Special Initiatives Department Salary: $83,208.00 - $ Commensurate with Experience
** Welcome to the City of Charlotte
** Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:
* Attracting and retaining a skilled and diverse workforce
* Valuing teamwork, openness, accountability, productivity, and employee development
* Providing all customers with courteous, responsive, accessible, and seamless quality services
* Taking initiative to identify, analyze, and solve problems
* Collaborating with stakeholders to make informed decisions
** SUMMARY
* * The Office of Youth Opportunities (OYO), within the City of Charlotte’s Housing & Neighborhood Services Department, is a recognized leader in connecting youth and young adults to career experiences, skill development, and leadership pathways that support long-term economic mobility.
The HNS Youth Programs Manager provides strategic and operational leadership for youth employment and engagement initiatives within OYO. This role oversees youth career experience and workforce readiness programs, supervises staff, builds cross-sector partnerships, and ensures alignment with City priorities, workforce development strategies, and equity goals.
** Major

Duties & Responsibilities
*** Provide day-to-day management and strategic oversight of youth employment and engagement initiatives within the Office of Youth Opportunities.
* Oversee the planning, administration, and continuous improvement of youth career experience and workforce readiness programs, including the Mayor’s Youth Employment Program (MYEP) and Job & Career Readiness Training, incorporating career exploration activities.
* Supervise, coach, and develop professional staff, including workplan development, assignment of work, performance management, and recruitment support.
* Develop and implement a youth career experiences strategy aligned with City priorities, labor market trends, and workforce development goals.
* Build and maintain cross-sector partnerships with employers, educational institutions, nonprofit organizations, and community stakeholders to expand youth employment pipelines and promote youth civic engagement and leadership development.
* Collaborate with city of Charlotte workforce development partners to integrate youth career exploration, training, and employer engagement into broader economic strategies.
* Use data, tools, and performance metrics to monitor outcomes, inform decision-making, and drive continuous improvement, while representing OYO and Housing & Neighborhood Services in cross-departmental initiatives and presentations.
** Knowledge, Skills & Abilities
*** Ability to work independently and collaboratively in a complex, fast-paced environment with a high level of accuracy and accountability
* Strong organizational, analytical, problem-solving, and project management skills
* Excellent oral and written communication skills
* Demonstrated leadership, coaching, and team-building capabilities
* Ability to manage multiple initiatives with competing deadlines and frequent interruptions
* Strategic, proactive self-starter with strong planning and execution skills
* Experience with youth employment programs, internship coordination, career exploration, and workforce development initiatives
* Ability to build and sustain effective relationships with employers, community organizations, educational institutions, and public-sector partners
* Strong interpersonal skills, flexibility, and commitment to public service and equity
* Demonstrated experience promoting workforce and talent development programs across multiple communities and stakeholder groups
* Proficiency in Microsoft Office Suite
** Preferred Qualifications
*** Previous experience or…