Program Integrity Specialist

Program Integrity Specialist – Child, Family, & Adult Services
The Department of Social Services

Please apply by: 2/24/2026

“Follow Your Calling, Find Your Career”

Salary Range: $57,346.00 - $71,682.50

This is an exempt (salary) position. Please note pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Child, Family, & Adult Services (CFAS) strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

The Operations, Strategy & Innovation (OSI) division of CFAS leads the pursuit of more efficient and effective services and helps DSS achieve its strategic vision. We keep the wheels turning day to day, from budget and quality control to resource management and staff development. OSI helps the department decide where it’s heading and how to get there with data informed decision making.

We are an innovative and creative team striving towards improving services, identifying best practices, and promoting a positive work culture where staff feel valued and empowered, at every level, to drive meaningful change for each other and the community.

10101 David Taylor
Charlotte, NC 28262

Conduct investigations relating to public assistance fraud; verify eligibility; and prepare evidence relevant to the prosecution of fraudulent acts. This position, under general supervision, is responsible for collecting data, visiting and interviewing claimants, and apply all Department of Social Services policies and North Carolina's Social Services laws and regulations.

• Investigate acts of welfare fraud
• Evaluate and establish fraud claims in all DSS programs
• Collect data and research from state systems, social media sites and other private databases
• Complete home visits and maintain a presence in the community
• Build and maintain relationships with other organizations within the community (CCRI, Section 8, Charlotte Housing Authority, Charlotte Mecklenburg Police, Probation/Parole and Crisis Assistance)
• Monitor social media sites for misuse of government benefits
• Apply Fraud policy to fraudulent cases and calculate over payments using fraud budgeting policy.
• Work directly with clients, employers and other third-party sources to obtain relevant information for case write-ups
• Work directly with Assistance District Attorney on the prosecution of egregious cases of welfare fraud
• Prepare cases for prosecution and issue warrants for arrest
• Maintain a level of professionalism and have ability to testify in criminal and civil court proceedings
• Investigate cases of missing Work First checks and Food Nutrition benefits
• May be required to staff shelters in the event of a disaster

• Minimum of two years of intake, case management and/or investigative experience.
• Bachelor’s degree in human services, criminal justice or a related field.
• Combination of relevant education and relevant experience accepted:
  Yes

• Ability to obtain Certified Welfare Fraud Investigator Certification within three years of hire.
• May require a valid North Carolina or South Carolina Driver's License

• Previous program integrity experience
• NCFASTexperience
• Previous Food and Nutrition policy experience
• 5 years of intake, case management and/or investigative experience with public assistance benefits

• Techniques, procedures and sources used in conducting investigations
• Int…