Commercial Assistant Property Manager

Job Title: Commercial Assistant Property Manager

Department: TKC Management Services

Reports To: Division Manager

Classification: Exempt

The Commercial Assistant Property Manager is responsible for the portfolio's operations, physical condition, and financial performance. This individual will maintain a high level of professionalism and flexibility in addressing property management issues, including responding to and resolving tenant and client requests or concerns, as well as providing administrative support for business development.

• Support managers to ensure the highest level of client satisfaction with the Property Management function, and ensure that contractual obligations are being met and expected benefits are realized
• At the direction of managers, develop and maintain effective working relationships with client leadership teams, operational teams, landlords, and tenants with the overall objective of enhancing the business relationship within the portfolio
• Support managers to establish and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, accreditation maintenance, tenant retention, and lease administration processes
• Coordinate Property Management reporting per the needs of the client
• Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations, and drive improvement
• Monitor and foster vendor relationships. Maintain master contracts and ensure correct renewals and pricing.
• Perform and document scheduled inspections of facilities per the client's needs or direction
• Assist in the management of property budgets with clients’ goals and objectives addressed, track variances, and ensure a smooth recovery process.
• Support managers to ensure correct rental rates are in place, manage rent collections, and ensure receivables are kept in check per lease guidelines
• Become familiar with tenant leases and budget processes so that document cost avoidance and/or savings within the account can be documented

• Support managers to oversee all activities that could impact the uptime operational posture of the facilities
• Professional in both dress and demeanor, maintain effective balance between in and out of office activities
• Perform other duties as assigned
• Proven ability to successfully lead a team
• Strong interpersonal and problem-solving skills
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent customer service

• Proficiency with the on-demand work request and preventative maintenance documentation process
• CMMS experience is a strong plus
• Experience with adherence to annual property budgets
• High proficiency in MS applications, including Word, Excel, PowerPoint, and Outlook
• Abstract and understand lease language to assist the Property Manager with landlord responsibilities, defaults, etc.

• High School Diploma or equivalent
• 3+ years’ experience in commercial, office or medical office (excluding residential, hotel experience) property management (operational experience is preferred)
• Valid driver’s license

This is a full-time, non-exempt position with normal working hours Monday through Friday, working 40 hours per week. However, as business needs arise, after-hours, holiday, or weekend work may be required.

20% of this position requires travel to the different client locations, mainly local.

This position has no supervisory responsibilities.

This job operates mainly in a professional office environment and occasionally onsite at client locations. Must be able to work in hazardous conditions with an attention to maintaining safety standards.

The physical demands described here are representative of those required to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk, see, feel, or hear effectively. The employee frequently is required to sit or stand for an eight-hour shift in front of a computer; walk; use hands to…