Part Time House Manager

General Function

To lead and manage a team of front-of-house staff and be in control of the venue's front-of-house operations

Applicants are encouraged to apply promptly, as this posting may be taken down before the listed closing date once adequate candidate interest has been reached

Duties and Responsibilities

* Trains the ushers on the evening of performances.

* Executes health and safety policies, and evacuation procedures for the venue when necessary.

* Assigns staff to emergency exit points at the beginning of each shift in preparation for an emergency.

* Delegates duties to staff during assigned shift, including ticket collection, stewarding, program distribution or patron direction and assistance.

* Coordinates activities with the Stage Manager, Technical Director and other appropriate staff.

* Manages the ushers while they are on duty; oversees lobby area, seating and overall comfort of the theatre patrons.

* Acts as a customer contact during performances, dealing with complaints and inquiries.

* Works closely with the Box Office staff, as appropriate, regarding ticket sales and audience composition.

* Organizes staff breaks, ensuring adequate coverage at all time.

* Serves as liaison with other departments, employees and outside organizations to ensure smooth front-of-house operations.

* Inspects the venue during and after performances for cleanliness and maintenance.

* Performs other duties as assigned.

Minimum Requirements and

Preferred Qualifications

Requires a high school diploma or GED and 6 months of experience in operations and/or customer service in a theatre environment