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Branch Lead - Member Services & Lending

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: SECU
Full Time position
Listed on 2026-03-11
Job specializations:
  • Management
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A credit union is seeking a Lead Member Services Officer in Charlotte, NC, to manage branch operations and mentor staff. The ideal candidate will have extensive experience in member services, excellent problem-solving skills, and a strong understanding of lending processes. Responsibilities include overseeing loan reviews, managing member complaints, and ensuring compliance with credit union policies. This leadership role is essential for maintaining high service standards while fostering the development of less experienced team members.
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