Program Manager

Last date to apply: 04 August 2026

The Program Manager has responsibility for leading cross-functional programs containing several related projects and ensuring the successful outcome of all projects within said programs. The scope of these programs may potentially include multiple projects and require continuous oversight and indirect management of different Project Managers within the NA organization. The Program Manager will also lead cross-functional projects as well as effectively managing a full range of stakeholders, driving projects successfully towards defined and agreed results and promoting project success.

These projects can be global, and span across business functions, including enterprise or transformational business projects. This position will report directly to the Director of Strategy and Transformation office.

• Apply project management knowledge, skills, tools, and techniques to a broad range of complex projects and programs to meet requirements and to deliver the end result for a particular project.
• Manage the overall planning, control, status reporting, stability and delivery of assigned projects and programs across several functions to ensure delivery on plan to time, cost and quality.
• Indirectly manage related projects within said programs that are managed by other project managers within the organization, managing dependencies to ensure program success.
• Lead, build, inspire, and develop global project team(s) while encouraging personal leadership from each team member and actively hold each member of the project team’s accountable for their respective project deliverables.
• Develop and maintain RACI charts for owned programs and projects.
• Work for active portfolio management in programs, ensuring alignment with strategic goals
• Collaborate with other functions for resource planning, upfront commitment from the organization, and project requirements to ensure alignment with strategic business objectives.
• Manage project scope and change requests, reporting risk and deviations to stakeholders.
• Collaborate and independently identify project risks and generate alternative mitigation plans for projects and programs across business functions.
• Be a business role model to proactively ensure adherence to passage of projects and program gates identified in governance planning.
• Develop and maintain budget and schedule to update projects and programs on a weekly basis.
• Consult with the business and other PMO Resources as a subject matter expert.
• Communicate with all relevant stakeholders within and outside the project, PM&D and other business units, including reporting project progress/risks and issues to relevant decision bodies at an early stage.
• Facilitate root cause and lessons learned post project to enhance future project performance.
• Identify, develop, and implement standard approach, and develop and improve project management tools and methodologies through business implementation.
• Facilitate financial review with Finance and other stakeholders to ensure full cost management and reporting in line with standard business rules and expectations.
• Establish and maintain executive scorecards for each owned project.
• Lead a cross-functional group to develop a yearly project budget, including costs across program and project phases.
• Facilitate steering team meetings on a regular basis, to include administering and leading meeting discussions.
• Proactively seek continuous improvement throughout business processes and implement recommendations.
• Use previous experience and knowledge to provide guidance and mentorship to other PMO resources as needed.

• Bachelor’s degree and a minimum of ten (10+) years of previous professional Project Management…