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Ground Handling: Customer Care Unit Lead

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Wayne State University
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
An aviation company in Charlotte is seeking a Unit Manager, Customer Care to oversee operations in the Ground Handling Department. The ideal candidate will have a background in team leadership and customer service, with responsibilities including managing staff schedules, performance reviews, and operational activities. This role requires a Bachelor's Degree and familiarity with QIK and Sabre systems. Benefits include paid training, 401(k), and travel perks.
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