Field Service Technician

Field Service Technician – Pharmaceutical Packaging Machinery

(Based in North Carolina, near Charlotte | U.S. & International Travel Required)

A global leader in pharmaceutical packaging equipment manufacturing is seeking a skilled and motivated Field Service Technician to join its After-Sales team. We are looking for a professional with a strong mechanical background and hands‑on experience in industrial or pharmaceutical packaging machinery. This is an excellent opportunity for someone passionate about solving technical challenges and supporting customers worldwide.

This is a U.S.

-based role requiring the candidate to be located in North Carolina, near Charlotte, or willing to relocate
. The position involves frequent travel across the U.S. and internationally to support equipment installations, maintenance, and training at client sites.

• Install, commission, and service pharmaceutical packaging machinery
  at customer facilities.
• Deliver client training on equipment operation, maintenance, and safety.
• Act as the main point of contact during on‑site visits, ensuring excellent customer experience.
• Perform preventive and corrective maintenance, upgrades, and repairs.
• Document service activities through detailed reports and recommendations.
• Collaborate closely with the After-Sales and Engineering teams.
• Ensure compliance with safety, quality, and environmental standards.

• Advanced Vocational Training (FP-II) or Technical Engineering degree.
• Minimum 3 years of experience in a Field Service or After-Sales role.
• At least 1 year of hands‑on experience with industrial machinery
  (pharmaceutical packaging or process equipment preferred).
• Proven ability to handle installations, training, and complex mechanical repairs.
• Ability to work independently while managing travel schedules effectively.
• Strong mechanical skills
  with solid electrical and troubleshooting abilities.
• Customer-focused, with clear and professional communication skills.
• Organized, proactive, and results‑driven.
• Proficiency in Microsoft Office and IT tools.
• Fluent in English (Spanish is a plus).

• Full‑time position with flexible home‑office setup.
• Exposure to cutting‑edge pharmaceutical packaging technologies.
• Regular opportunities for U.S. and international travel.
• A collaborative, high‑performance team environment.