Operations Manager

Master Gardner Custom Roller Shade Manufacturing Operation

LOCATION

Charlotte, NC (Hybrid Schedule)

THE COMPANY

From humble beginnings, GALE Pacific has grown to become a global leader in technical fabrics and consumer products that protect our customers day after day, year after year. With over 600 team members across locations in Australia, New Zealand, USA, China and the UAE, our global presence allows us to continually innovate and build on a rich history dating back to 1951.

Our Coolaroo® consumer products sold through major retailers globally include Shade Sails, Shade & Garden Fabrics, Outdoor Blinds and Shade Structures. GALE Pacific Commercial Fabrics include knitted, coated and advanced polymer fabrics used for agriculture, construction, mining and packaging.

OUR VALUES

• Integrity

We do what is right. We are honest and ethical, worthy of the trustof others. It is the price of entry to our team.

• Respect

Respect guides the way we operate at all levels – with consumers,customers, suppliers, investors, the community, and our own team.

We believe in the power of working together in a collaborative way.

Every function and every role is as important as each other.

• People

People are the heart and soul of our business. We continually strive to provide a safe, supportive, and engaging environment forour team to achieve their full potential.

• Community

We are proud to be part of the communities we operate in globally.

We are committed to supporting local causes and always operating in an environmentally responsible manner at all times.

Creative thinking inspires innovation in everything we do. We seekand value ideas from our team that improve our products and provide meaningful benefits to our consumers and customers .

LEADERSHIP BEHAVIOURS

Drives for Results

• Communicates Clear Vision Consistently
• Holds Self and Others Accountable
• Owns Successes and Failures
• Inspires us in Tough Times

Exemplifies Authenticity

• Willing to be Vulnerable
• Genuinely Caresfor People on Their Team
• Words and Actions Match
• Makes Employees Feel Open and Comfortable
• Has a Consistent Approach to Decision Making

Develops and Empower Others

• Provides Timely Openand Honest Feedback
• Empowers Individual sand Teams
• Makes Everyone Feel Valued for the Work They do
• Sets SMART Stretch Goals
• Gives People an Individual Growth Plan
• Develops Ideas With Input From Others
• Maintains an Open Mind and Listens
• Is Inclusive
• Drives Teamwork Between Functions
• Creates a Learning Environment

Acts with Courage

• Challenges the Status Quo
• Makes Tough Decisions
• Is Not Afraid toHave Difficult Conversations
• Actively Leads theTeam Through Challenges

Broad responsibilities for managing all aspects of the Master Gardner manufacturing operation to support the achievement of Company operational objectives. Key focus areas are:

• Drive consistent roller shade manufacturing and adhere to contracted lead times
• Develops and implements strategies to improve business processes and drive performance improvement through the end-to-end manufacturing process.
• Developing and institutionalizing standard operating procedures based on lean principles to improve productivity and cut waste.

FLSA STATUS- Salary/exempt

JOB RESPONSIBILITIES

Strategic

• Structure operations to achieve operational KPIs.
• Document operating procedures and develop training programs to improve productivity and cut waste.
• Lead change projects (leading by example and as a culture builder).
• Provide input to support the Company’s budgeting and strategic planning process.

Operational

• Manage production orders by customer to ensure accurate and timely manufacturing and shipping
• Act as a primary liaison with Planning, Production, Sales, Customer Service, and IT to coordinate custom blind operations.
• Analyze production data to track KPIs, uncover trends, and implement…