Sr. Marketing Manager, AI Data Services & Trust & Safety Practice

Job Title:

Sr. Marketing Manager, AI Data Services & Trust & Safety Practice

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Join us and be part of this journey towards greater opportunities and brighter futures.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Concentrix is seeking an experienced, commercially minded Marketing Manager to lead marketing for our global AI Data Services & Trust & Safety Practice.

This role will be responsible for developing and executing the Practice marketing strategy, building awareness of our capabilities, engaging priority clients and prospects, supporting Sales and Business Development, and demonstrating measurable contribution to pipeline and revenue.

Reporting directly to the GVP of AI Data Services & Trust & Safety, the Marketing Manager will own the Practice marketing budget and work closely with Concentrix Corporate Marketing, Demand Generation, Sales, Business Development, Practice leadership and subject‑matter experts.

The ideal candidate combines B2B marketing strategy, events, demand generation, content development, thought leadership, social media, account‑based marketing and marketing analytics. This is a hands‑on role for someone who can develop the strategy, mobilize internal resources, execute programmes, and measure their commercial impact.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• Develop and manage the annual and quarterly marketing strategy for the AI Data Services & Trust & Safety Practice, aligned to growth priorities, target accounts and revenue objectives.
• Translate Practice priorities into integrated marketing campaigns across events, content, social media, demand generation, targeted outreach, sponsor ships and sales enablement.
• Own the Practice marketing budget, including planning, allocation, tracking and recommendations for optimizing spend based on measurable results.
• Evaluate potential investments across conferences, owned events, associations, lead‑generation platforms, sponsored content, paid campaigns, and other marketing channels.
• Stay current on developments across AI, AI training, data services, AI safety and Trust & Safety to identify emerging marketing opportunities and areas where Concentrix can establish a differentiated point of view.

• Develop and execute marketing strategies for third‑party conferences, Concentrix‑hosted events, executive round tables, networking events, webinars, client events and internal sector events.
• Recommend where the Practice should attend, sponsor, speak, host meetings or create adjacent events based on audience quality and business potential.
• Build target‑account and invitation lists in partnership with Sales and Business Development for Practice-owned events and strategic conferences.
• Develop compelling…