Veterinary Receptionist

Whole Pet Veterinary Hospital (South Charlotte)

Whole Pet Veterinary Hospital in South Charlotte is built on the belief that pets deserve careful use of medicine, high quality nutrition, and aggressive yet gentle treatment strategies. Our mission is to provide the best chance possible for long and healthy lives for our patients. The community recognizes this dedication; they have voted us the Best Veterinary Hospital in Charlotte, confirming we are a top veterinarian in the region, which is reflected in our excellent 4.9-star Google rating.

We invite you to join a dedicated group of teammates focused on individualized care in a welcoming, clean, relaxing, and loving environment where you can do your best work every day.

Joining our team means committing to a Cat Friendly, Fear Free environment where patient comfort and whole well-being are paramount. Our supportive environment helps teammates succeed by emphasizing high-quality holistic and conventional medicine. You will be an essential part of a collaborative team committed to providing individualized pet care. We are a full-service small animal hospital where your professional development is prioritized, ensuring every teammate has opportunities to grow their skills and clinical interests alongside some of the best veterinary professionals in Charlotte.

We pride ourselves on offering complete veterinary care for your best friend, covering a full scope of services including comprehensive Wellness Care, Surgery and Dentistry, and Exotic Pet Medicine. What truly sets Whole Pet apart is our commitment to Advanced and Alternative Medicine. Teammates frequently engage with specialized modalities like pet acupuncture, herbal and glandular medicine, holistic nutritional therapy, homeopathy, laser therapy, chiropractic, and massage to enhance mobility and comfort.

This wide range of medical opportunities ensures that you will constantly be exposed to complex and rewarding cases focused on early detection of imbalances to prevent disease.

Located in Charlotte, North Carolina, Whole Pet Veterinary Hospital serves a vibrant and engaged community that includes the surrounding areas of Ballantyne, South End, Myers Park, and Matthews. Charlotte itself is a major hub offering excellent quality of life alongside high community engagement for pets. You will be practicing in a growing area of South Charlotte, giving you access to all the advantages of a major metropolitan area while contributing to a neighborhood practice that is deeply loved by its clients.

We are proud to be an active part of this community, helping you establish roots and enjoy all that North Carolina has to offer.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer…