Dog Swim Instructor

Dog Swimming Instructor

Independence Veterinary Clinic is hiring a Part‑time Dog Swimming Instructor to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best possible care during their stay with us. If you are enthusiastic, reliable, and excited about helping us maintain our high standards of animal care and customer service, we would love to hear from you!

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full‑time employees
• Professional development opportunities

$15 an hour dependent on experience and skills

Part‑time position, Weekend Availability is a Must

• Strong communication skills with coworkers and clients
• Ability to work well with others, as a team
• Ability to multitask, prioritize and delegate
• Flexibility and the ability to adjust to a changing environment and handle stress calmly
• Attention to detail and willingness to question when unsure – ability to think before acting
• Self‑motivated, hard worker, and exceptional customer service
• Willing to learn new tasks and learn quickly
• Able to receive criticism and accepts responsibility for actions
• Professionalism
• Dependable and reliable
• Utilize our doctors, management and employees as needed
• Schedule and perform introductory, group and private swims
• Assess dog behavior and health for group or private swim or if rehabilitation is needed first
• Caring for boarding cats and administering medications, as directed
• Notify management of supply shortage
• Notify management of broken equipment, client concerns, dog fight, accident, injury, etc.
• Pool equipment proper handling and storage
• Proper handling of chemicals. Pool testing and water chemistry follow chart
• Cleanliness of facility
• Maintain retail, pool equipment, life vests etc
• All Aqua Pups employees must wear the designated uniform and equipment while working and maintain personal hygiene

The primary purpose of this position is to establish positive relationships with owners and pets while encouraging and creating a positive experience s includes but is not limited to creating appointments, keeping the facility clean, safely using and monitoring the pool, equipment and assisting clients with questions or concerns

• Attach records in the appropriate manner
• Creating and maintaining positive interactions for the owners and pets
• Communicate with clients in a positive manner
• Monitoring patient behavior and acting/reporting accordingly
• Greet with a smile
• Keep informed about pet's condition

• Responding to all clients in an appropriate manner and address emergencies in a timely manner
• Responding to abnormal behaviors and reporting appropriately to management. This includes but does not limit, upset/angry clients and injuries from owners and pets
• Appropriately using the designated computer system to input patient charges and information. This system is not to be used for personal use
• Assist with checking in patients
• Checking all forms of communication as directed
• Assisting with restocking and cleaning throughout the facility
• Assisting in calling clinics for records and reports and attaching accordingly
• Safe handling/restraint of animals as necessary
• Document all conversations with owners in the appropriate chart
• Maintaining voicemails and responding accordingly
• Processing payments for clients