Problem Gambling Program Administrator

Agency Dept of Health and Human Services Division Mental Health

Job Classification Title Human Services Program Consultant III (NS) Position Number  Grade NC16

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Problem Gambling Program Administrator leads the statewide strategy, implementation, and oversight of North Carolina’s Problem Gambling Program. This position is responsible for designing, managing, and continuously improving a comprehensive system of outreach, prevention, treatment, and recovery supports, including program development, evaluation, and workforce training. The Administrator provides statewide leadership and direction to expand access, strengthen service quality, and ensure alignment with state priorities.

This role oversees key program functions both directly and through contracted partners.

• Problem Gambling Hotline
• Prevention and education services
• Clinical supervision and treatment services
• Statewide prevalence and evaluation studies

The Administrator serves as the primary state‑level liaison with federal, state, and local partners, providers, and stakeholders, representing North Carolina’s efforts to address problem gambling and advancing cross‑system collaboration.

Applicants who possess the following skills are preferred.

• Comprehensive knowledge of statewide behavioral health systems, including prevention, early intervention, treatment models, public health strategy, and evidence based gambling prevention practices.
• Advanced skill in interpreting, applying, and implementing federal and state requirements tied to prevention funding streams, national gambling prevention standards, and statewide policy frameworks.
• Demonstrated ability to lead multi site, statewide initiatives; develop and implement guidance documents, training standards, and curricula; and conduct fidelity monitoring to ensure program consistency and quality.
• Strong program administration skills including contract and grant oversight, budget management, performance monitoring, and continuous quality improvement methodology.
• Ability to build and maintain effective partnerships with diverse stakeholders such as LME/MCOs, community providers, schools, counties, evaluation teams, public health entities, and national organizations.

Salary Range: $57,983 - $101,470

Recruitment Range: $57,983 - 90,000

The North Carolina Department of Mental Health provides quality support to achieve self‑determination for individuals with intellectual and/or developmental disabilities and quality services to promote treatment and recovery for individuals with mental illness and substance use disorders.

• Health insurance options
• Standard and supplemental retirement plans
• NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis)
• Paid vacation
• Sick leave
• Community service leave
• Paid parental leave (available to eligible employees)

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities;…