Senior Supplier Quality - Manufacturing

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability.

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.

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Summary

Description:



The Senior Supplier Quality - Manufacturing leads the supplier quality function across the manufacturing organization. This role helps define the long-term supplier quality strategy, builds scalable processes, and ensures the supply base can support the company's growth, regulatory requirements, and product quality expectations. The Supplier Quality Manager ensures that all externally sourced materials, components, and services used in the manufacturing process meet required standards for safety, performance, and reliability.

This role leads supplier qualification, performance management, and continuous improvement initiatives that directly impact production efficiency, scrap rates, product quality, and customer satisfaction. The position works cross-functionally with Procurement, Engineering, Operations, and Production to maintain a robust manufacturing supply base.

What you'll be doing:

Supplier Quality Strategy & Process Control

• Develop and manage the supplier quality program aligned with corporate goals, manufacturing roadmap and operational excellence initiatives.
• Establish quality standards and supplier scorecards aligned to production requirements.
• Partner with Quality, Engineering and Manufacturing to define critical-to-quality (CTQ) parameters and ensure supplier processes are capable of meeting them.
• Ensure supplier processes are monitored and controlled using SPC, capability studies, and standardized work.
• Define the governance model for supplier quality, including policies, standards, KPIs, and escalation procedures.
• Lead supplier risk management, including geopolitical, capacity, compliance, and quality risk assessments.

Supplier Quality Systems & Program Management

• Establish scalable processes for supplier selection, qualification, onboarding and ongoing surveillance.
• Evaluate new suppliers based on manufacturing capability, process stability, capacity, and quality performance.
• Oversee, capability studies, process validations, and run-at-rate activities for new or changed supplier components.
• Collaborate with suppliers to develop and improve manufacturing processes, tooling, and quality controls.
• Develop and maintain the supplier quality management system (SQMS global supply chain processes.

• Lead projects such as supplier consolidation, dual sourcing, or new product introduction (NPI) supply readiness.
• Set and manage supplier performance targets (PPM, OTD, NCR closure times, audit scores, etc.) across the global supply base.
• Lead the escalation strategy for critical suppliers and ensure sustainable corrective actions through robust problem-solving methodologies (8D, DMAIC, root cause verification).
• Implement continuous improvement initiatives that improve process capability, reduce variability, lower defect rates, and enhance manufacturing efficiency.

Supplier Development & Capability Building

• Build and lead a formal supplier development program that elevates supplier manufacturing maturity, quality systems, and technical competency.
• Engage directly with strategic and high-risk suppliers to strengthen process control, quality planning, and capacity expansion.
• Collaborate with Engineering on design-for-manufacturability (DFM) and design-for-quality (DFQ) reviews that reduce supplier risk before launch.
• Support sourcing decisions by evaluating supplier capability, technology roadmaps, and long-term fit.

Incoming Material Quality Management

• Collaborate with the plant quality team to disposition nonconforming material and ensure timely containment.
• Monitor supplier PPM, defect trends, and incoming quality metrics to…