Claims Quality Assurance Specialist – Operations
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-03
Listing for:
Pacific Asset Management, LLC
Full Time
position Listed on 2026-08-03
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Pacific Life Insurance Company is seeking an Operations Quality Assurance Specialist to join the Consumer Markets Division in Omaha, NE or Charlotte, NC. You will perform detailed quality audits across Pay QA, Set-Up QA, and Follow-Up QA to ensure payment accuracy and compliance, and you will document findings with actionable corrective actions.
You will partner with claims leaders and processors to clarify expectations, reinforce procedures, and drive continuous improvement in claim quality and
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