IT QA Analyst I

Salary Range: $65,250 - $81,563

This is an exempt position. Pay rates are based on education, skill, experience level and internal equity.

Follow Your Calling, Find Your Career

The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. We are a growing team of talented and passionate IT professionals who are dedicated to delivering creative tools and innovative solutions to engage and serve more than 1 million County residents as well as 6,000 employees. Our mission is to serve the residents of Mecklenburg County by providing business-valued IT solutions and services that are flexible, engaging, and innovative.

Whether your passion is architecture, development, quality services, engineering, desktop support, or operations, we have a position for you. If you enjoy working with the public and are looking for a career where your work is important to the community, come be a part of Mecklenburg County and help us provide a community of pride and choice for people to live, learn, work, and recreate.

Assists in the creation, preparation, and implementation of systems quality assurance reviews and the development and execution of test plans and test cases/test sets. Interacts with users to share information and clarify instructions. Creates basic test plans using templates and guidelines. Works with more experienced analysts to create and execute test cases and create test scripts. Performs simple test data conditioning, regression testing, testing validation and reports on testing progress.

Logs, tracks, and verifies resolution of software and specification defects. Documents all QA/Testing phases of the SDLC process.

• Perform full life cycle testing for the applications, platforms, and related interfaces.
• Follow System Development Lifecycle (SDLC), quality and project management best practices, complies with internal processes related to regulatory or compliance requirements, and adheres to Change Control and Problem Management procedures.
• Actively participate in requirement development meetings to gather/document software testing objectives from business units. Participates in functional and technical meetings, from the beginning of the project through the entire life cycle.
• Assist with analyzing business requirements to determine the range and scope of testing scenarios needed to fully exercise new or changed code.
• Identify test objectives from requirement documents / technical design specifications, and maps test sets/test cases to objectives to ensure test coverage.
• Participate in the development of test strategies/test plans.
• Assist with writing test scenarios, test plans and test cases/test sets in compliance with Quality Services and industry standards.
• Assists with identifying and/or creating test data following data compliance standards and requirements.
• Execute end-to-end manual and/or automated tests, documents results, and work with developers to remediate issues/retest defects.
• Collaborate with other teams to achieve end-to-end process quality.
• Use testing tools to record testing results and to store testing evidence.
• Own defects from identification, through triage and retest of the corrected code.
• Support change management/release management activities with detailed information regarding dependencies or risks identified during testing.
• Maintain and update test documentation, user guides and help note to ensure accuracy of applications and related documentation.
• Assist in the coordination with end-users to test when additional business/functional subject matter expertise is needed.
• Experience with database testing tools, such as SQL Developer, SQL Server Management Studio, and how to use them to perform various tasks, such as data verification, data comparison, data migration, data manipulation and error handling.
• Assist with the designing and building of the regression test bed of repeatable test sets/test cases.
• Track and report test results for the application's compliance to the functional specifications.
• Track, report and review test results and associated metrics with Quality Services leadership team.