Quality Assurance Analyst

Location: Charlotte, North Carolina (Onsite)

Duration: 12 months

Interview Process: Virtual

Tax

Terms:

W2 Only

We are seeking a detail-oriented Analyst to support the Employee Document Repository (EDR) product team at the Charlotte CIC location. The ideal candidate will possess strong testing, analytical, and reporting skills, with
hands-on experience using Workday, Service Now, SQL Server Management Studio, Excel, PowerPoint, and Jira
. This role requires active participation in Agile ceremonies, test planning and execution, defect management, and release validation activities.

• 3+ years of experience in Software Testing / Quality Assurance.

• Workday
• Service Now
• Jira
• Microsoft Excel
• Microsoft Power Point
• Strong analytical and problem-solving skills with the ability to interpret data and identify trends.
• Experience working in Agile/Scrum environments.
• Experience creating test cases, test scenarios, defect reports, and test execution summaries.
• Excellent verbal and written communication skills.

• Experience supporting HR, document management, or enterprise repository applications.
• Knowledge of release management and regression testing processes.
• Familiarity with test management and reporting methodologies.

• Quality Assurance & Testing
• Develop and execute test cases and test scenarios based on user story acceptance criteria.
• Perform functional, regression, integration, and release testing.
• Review and validate test cases with Product Owners and project stakeholders.
• Identify, document, track, and manage defects through resolution.
• Resolve testing ambiguities and ensure adequate test coverage.
• Coordinate and execute regression testing for every release.