QA Director

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a QA Director to join our ever evolving Quality Assurance Team and help shape the future of global commerce. In this role, you will drive the quality strategy behind critical payment solutions that businesses and consumers rely on every day, ensuring products are delivered with confidence, reliability and excellence.

Working at the intersection of technology, innovation and client experience, you will lead initiatives that strengthen product quality, accelerate delivery outcomes and influence enterprise-wide testing standards. This is an opportunity to empower teams, champion continuous improvement and play a key role in advancing Global Payments’ mission to deliver trusted, innovative payment experiences that help businesses grow around the world.

• Lead enterprise quality strategies that improve product reliability, reduce production risk and ensure software solutions consistently meet business, client and user expectations.
• Drive continuous improvement across testing practices and automation capabilities, increasing delivery efficiency, strengthening defect prevention and elevating quality outcomes across multiple applications and teams.
• Shape quality decisions through meaningful metrics and insights, enabling leaders to make informed choices that improve system performance, customer satisfaction and business results.
• Influence successful product launches and strategic initiatives by aligning testing resources, quality standards and delivery commitments to achieve predictable, high-quality outcomes.
• Build and develop high-performing teams, fostering accountability, growth and innovation while creating an environment where quality excellence drives measurable business impact.

• Proven experience leading software quality assurance functions, including manual and automated testing strategies, within complex technology environments.
• Demonstrated success developing and executing quality frameworks that improve product stability, delivery confidence and customer outcomes.
• Strong leadership experience managing managers and technical teams, with a track record of building engagement, accountability and performance.
• Expertise in quality assurance tools, methodologies and testing automation technologies, including WebdriverIO and Type Script.
• Ability to translate business objectives into scalable quality strategies, influence stakeholders and drive cross-functional alignment to achieve results.

• Experience with in the payments, fintech or broader technology industry.
• A Master's degree in a related field.
• A track record of partnering directly with clients and senior business stakeholders to deliver complex product launches, implementations or transformation initiatives.

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Global payers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

• We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at…